Ask the Expert: What is a "touchless" auto repair experience?

April 21, 2020
Due to COVID-19, touchless service has suddenly jumped into focus for auto repair shops all over the country.

Question: What is a "touchless" auto repair experience? 

Answer: 

This is the new world we will live in. Touchless service has suddenly jumped into focus for auto repair shops all over the country. This is the ability for a customer to schedule an appointment online, receive text updates and a digital vehicle inspection on their mobile device, and have the ability to pay their invoice via a text-to-pay link after the work is completed. Customers want convenience. Having a touchless repair process is the new future.

Information provided by Autoflow

Sponsored Recommendations

Access Carside OEM Repair Data with MOTOR TruSpeed

Now available on all Autel MaxiSYS Ultra Series tools, MOTOR TruSpeed Repair delivers expanded OEM service and repair data within days of being published by

ADAS Case Study: From 10 Calibrations a Month to Over 10 A Day

Originally published by Vehicle Service Pros, March 26, 2024

Ask The Expert: The Basics & Benefits of Bringing ADAS Calibrations In-house

Originally published by Vehicle Service Pros, March 26, 2024

Simplifying the ADAS Opportunity

Originally published by Body Shop Business, February 12, 2024

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!