Ask the Expert: What is a "touchless" auto repair experience?

April 21, 2020
Due to COVID-19, touchless service has suddenly jumped into focus for auto repair shops all over the country.

Question: What is a "touchless" auto repair experience? 

Answer: 

This is the new world we will live in. Touchless service has suddenly jumped into focus for auto repair shops all over the country. This is the ability for a customer to schedule an appointment online, receive text updates and a digital vehicle inspection on their mobile device, and have the ability to pay their invoice via a text-to-pay link after the work is completed. Customers want convenience. Having a touchless repair process is the new future.

Information provided by Autoflow

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!