Mitchell 1’s Ben Johnson speaks at AASA Technology Council spring meeting

April 8, 2019
Ben Johnson, director of product management for Mitchell 1, participated in a discussion titled, “How Can Suppliers Help the Repair Community Service ADAS?,” during the AASA Technology Council (ATC) spring meeting, held April 4 in Dearborn, Michigan.

Ben Johnson, director of product management for Mitchell 1, participated in a discussion titled, “How Can Suppliers Help the Repair Community Service ADAS?,” during the AASA Technology Council (ATC) spring meeting, held April 4 in Dearborn, Michigan.

Johnson was joined by Chris Chesney, senior director, customer training, CARQUEST Technical Institute. The two experts discussed how ADAS - Advanced Driver Assistance Systems - has generated as much buzz and concerns as any topic in the industry over the past two years. They spoke about the challenges, how repair shops are adapting to new calibration requirements and how the industry supports the service industry’s efforts to remain relevant with ADAS.

“The term ‘ADAS’ may not be immediately familiar to all shops, but everybody knows about blind-side monitoring, lane departure warnings and adaptive cruise control. These are all ADAS features that shops may already be seeing in their bays,” said Johnson. “As ADAS continues to grow in complexity, independent repair shops need to be ready. It was an honor for me to attend the ATC spring meeting to discuss how suppliers can help the repair community service and repair ADAS components and features.”

ADAS is a term that categorizes a variety of vehicle features that help drivers with everything from collision avoidance warnings to adaptive headlights and automated parking. ProDemand®, Mitchell 1's auto repair information software, includes a Driver Assist (ADAS) Quick Link button that gives technicians immediate access to a table that consolidates in a single location all the ADAS information for the selected vehicle. It's a quick way to get access to repair and calibration information for ADAS features and components on the vehicle.

More information about ATC events is available on their website. For more information about Mitchell 1, visit mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at www.mitchellrep.com.

About Mitchell 1:

Headquartered in Poway, California, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair shop software and services to help automotive and commercial truck professionals improve productivity and profitability. ProDemand® optimized with SureTrack® is the most complete solution for OEM and real-world repair information and diagnostics. Manager SE is the industry standard for mechanical estimating and shop management information. The SocialCRM shop marketing service delivers automated marketing and customer engagement tools to help shop owners improve their bottom line profits. For the commercial trucking segment, TruckSeries provides information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award and was recognized by Frost & Sullivan in 2018 with the North American Customer Value Leadership Award. For more information about Mitchell 1 products and services, visit the company’s website at mitchell1.com. Follow Mitchell 1 on social media at https://www.facebook.com/Mitchell1ShopSolutions and https://twitter.com/Mitchell1.

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