Demandforce Inc., a provider of online marketing and communications, and WORLDPAC Inc. an automotive parts distributor, have entered a three-year agreement that will bring Demandforce D3 software to WORLDPAC customers nationwide.
WORLDPAC says it is committed to providing the most innovative and cutting-edge technology for its customer base. The company chose Demandforce D3 based on the value it brings to the automotive market, including increasing customer retention and attracting new customers.
WORLDPAC tested Demandforce D3 during a two month pilot program, where, on average, shops reported $60,000 in revenue and 128 new visits through the software. The shops also reported an average increase of 21% in valid emails for their customer base, allowing shops to communicate automatically and electronically with their customers. This ultimately helped the shops gather on average an additional 15 certified reviews and eased the administrative burden involved with phone calls.
The partnership between Demandforce and WORLDPAC aims to help the automotive aftermarket attract and retain customers, all while measuring performance and customer satisfaction. Additionally, Demandforce will also provide WORLDPAC customers the tools to help them build their online reputation, including sending up-to-date business information and certified customer reviews to major search engines and Internet directories.
“We partner with companies who have a shared vision and passion for the future, and WORLDPAC shares our vision,” says Rick Berry, president at Demandforce. “Our relationship with WORLDPAC is integral as we continue to make advancements in the automotive aftermarket and is further testament to our ability to bring overwhelming value to auto shops nationwide. We are very pleased with this agreement and look forward to continued success.”
Demandforce D3 gives shop owners and managers the ability to spend less time on the telephone and more time delivering better customer service to their customer.
For more information visit www.worldpac.com/cms/demandforce.
