Unperformed car maintenance is safety concern, 27% of total aftermarket potential, AASA says

Jan. 1, 2020
The “untapped market” of unperformed and underperformed automotive maintenance represents 27 percent of the total aftermarket potential – but the larger concern is vehicle safety, AASA says.  

The “untapped market” of unperformed and underperformed automotive maintenance represents a significant 27 percent of the total aftermarket potential – but the larger concern is vehicle safety, according to the Automotive Aftermarket Suppliers Association (AASA)

“While customer behavior may affect aftermarket revenues, vehicle safety is the greater concern. Customers who avoid or delay maintaining their vehicles pose a potential safety risk to themselves, their families and everyone traveling on U.S. roads and highways,” said Bill Long, AASA president and chief operating officer. “AASA strongly supports addressing the issue of unperformed / underperformed maintenance through continued consumer education and reasonable, safety-friendly and cost-effective vehicle inspection programs throughout the country.”

AASA has reported the estimate of vehicle maintenance that annually goes unperformed or underperformed since 1978. Its recently released report, “Unperformed Maintenance,” is based on analysis of a broad spectrum of product groups, including regular maintenance, engine, undercar, cooling and air conditioning. The unperformed maintenance figure is reported in end consumer dollars spent, including parts and labor.

“In 2012, unperformed and underperformed maintenance in the U.S. totaled $66 billion,” said Paul McCarthy, AASA vice president of industry analysis, planning and member services. “Although unperformed maintenance declined by approximately $1 billion year-over-year, it remained near a record high.”

There is potential good news for future aftermarket growth, McCarthy explained. “Stronger economic growth and increased employment could reduce the cyclical component of unperformed maintenance, reducing the total and helping the industry continue to grow.”

However, there is still cause for concern, McCarthy noted. “The less good news, though, is that unperformed maintenance remains high,” he said. “Unperformed maintenance – and its consumer safety and vehicle longevity implications – will be an ongoing challenge for the aftermarket.”

For more information about the AASA industry analysis offerings, contact Paul McCarthy ([email protected] or 919-406-8812) or Bailey Overman ([email protected] or 919-406-8823).

Subscribe to Aftermarket Business World and receive articles like this every month….absolutely free. Click here.

About the Author

These are press releases approved by our Aftermarket Business World Editors

Sponsored Recommendations

Tesla service, repair, and diagnostics

Keep update-to-date on how to maintain your customer's Tesla vehicles.

Tool Review: Ascot Supply 3/4" Drive 600 ft-lbs Split Beam Torque Wrench, No. 168-00600

Reviewed by Eric Moore, manager at DeMary Truck in Columbus, Ohio.

Diagnosing an engine misfire

Recognizing a misfire is the easy part; the challenge is determining its cause.

The ‘Iron Giant’

This technician spent two and half years putting together his ‘giant’ of a toolbox setup.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!