Cross Country Automotive Services announces new roadside app

Cross Country Automotive Services, a leading provider of driver and vehicle assistance services in North America, has announced a new mobile application for Android smartphones for the towing and roadside assistance industry.

The free Roadside Connect Provider app offers "one-stop" capability for our service providers to receive quick and accurate dispatch information to provide timely service to consumers, including requested service needs, consumer and vehicle details, location with turn by turn navigation, and contact information.

The app also permits service providers to update dispatch status with geo-stamped location.

The Roadside Connect Provider app demonstrates Cross Country's commitment to provide innovative technology to the service provider community, said the company. The app provides features that will enhance the consumer experience throughout a roadside event.

The new app will be available for download from the Android Market to all Android smartphones (usable on any cellular service provider/carrier) later this month.

Cross Country manages roadside assistance programs in the U.S. on behalf of global automobile manufacturers and U.S. insurance carriers. In addition, Cross Country provides accident scene management, vehicle release management and total loss screening services for insurance carriers, and customer care services for a number of automotive manufacturers.