ArvinMeritor empowers customers to manage total transaction costs

ArvinMeritor has announced a new financial tool that analyzes a customer’s business practices and provides insight into their total transactional costs.

“Practically every customer wants a deal that relates to the piece-price of a part,” said Joe Mejaly, president of ArvinMeritor’s Aftermarket business. “While we understand that piece-price plays a role in the profitability of our customers, managing the total transactional cost of doing business can yield profits for our customers as well.

“As a leader in the aftermarket, ArvinMeritor understands all the business best practices – from supplier utilization, parts numbers stocked in inventory, inventory turns, electronic commerce, sales and technical training, quality and engineering support, and more.”

As a result, the company’s sales management team is able to meet individually with customers to discuss information specific to their business and show them what “The Real Deal” can offer them in potential annual savings.

The Real Deal is a type of calculator designed to show the real costs and true savings.

“We have considered the costs of doing business in the aftermarket for more than 40 years,” said Mejaly. “We understand the entire process from issuing purchase orders, order expediting and processing an invoice. Our Aftermarket solutions allow our customers to elevate their business performance to new heights.”

The company’s aftermarket product portfolio consists of more than 20 product lines encompassing more than 300,000 part numbers – ordered, stocked, managed and shipped (with a high fill rate and optimum accuracy) via Xpressway Plus.com, electronic data interchange (EDI), Transnet, Vendor Managed Inventory (VMI) and an industry-leading Customer Care Team.

Over the past five years, the company has invested significantly in the growth and expansion of its global Aftermarket business which has included: • Continuing development of a remanufacturing business in Plainfield, Ind.
• Purchasing Mascot Truck Parts (Mississauga, Ontario).
• Expanding its product portfolio from the industry-known Meritor and Euclid brands to a broader offering of “all-makes” parts.
• Establishing an Engineering Center in Bangalore, India, and Shanghai, China.
• Establishing Meritor Aftermarket Services – a new third-party logistics business offering value-added warehousing and a full menu of distribution services for customers globally.
• Designing breakthrough products including PlatinumShield remanufactured brake shoes; MXL drivelines; Meritor WABCO System Saver 1200Plus air dryers; and a new MPG series of products aimed at reducing fleets’ costs.