Gratitude sells. Say “thank you” more often than you think you should; tell your customers that you really appreciate their business at least once on every sales call and you will reap the rewards many times over. Your customers are counting on you having good products and treating them right. Make darn sure that they know you count on them to buy from you and that you appreciate their business.
About the Author
Alan Sipe
President, Toolbox Sales and Consulting
Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.
