One tool that’s important to Kevin’s business is his image. "Guys want to get on the truck and see a neat, clean store. It makes a difference with your customer."
Kevin noted that his own appearance is just as important, a point he said is brought up each year at the Cornwell Tool Rally.
"The guys in the dealerships all wear uniforms and it looks professional. I want my customers to look at me as a professional, so I wear a uniform too."
To read Kevin's full story, featured in the March issue of Professional Distributor, click here.
Have a sales strategy or helpful hint you'd like to share? Send your "30-second sales seminar" to [email protected], and see your suggestion featured here.
Learn how electronic parking brake actuators have replaced manual systems and now play a key role in advanced safety features like automatic emergency braking. This WIYB Training...
Not all fuel injectors are created equal. In this WIYB Training Series, we compare Standard® Fuel Injectors against OE, low-cost imports. See why precision engineering and rigorous...
Carrying active OEM subscriptions for all manufacturers is not possible for many shops. However, access to this software is required for certain modern vehicles and repairs, and...
Enhance your collision repair workflow with Autel’s IA900, a process-driven solution integrating precision alignment, bi-directional diagnostics, and ADAS calibration. Designed...
Voice Your Opinion!
To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!
