Quality over quantity, Part II

Oct. 5, 2011
A fellow distributor brings up questions from last week's sales tip, on how to balance between consistency and time-management.

Last week, Knipex President Alan Sipe suggested selling to quality customers, instead of always focusing on meeting a quota on the number of customers you call on.

A fellow distributor brought up a few of his own concerns on which school of thought pays off more. 

Matco Tools distributor Don Stout says:

I agree with the comment about not being so concerned with making each stop that you forget to sell.  That creates the question:  How full should you day be scheduled?  Or, how much free time in between stops? 

Last week I hit my first stop at 6:30 AM catching a 3rd shift before they went home and then the first shift as they started.  Before leaving that shop, my first of the day, I was already an hour behind. Because that day is loaded until about 7 PM I never did catch up. 

If my day is loaded and I miss stops I end up being inconsistent.  If I work to see each stop, am I selling all that I can?

It's important to find a balance between staying consistent with customer stops each week, and using your time efficiently.

How do you do it? Share your comments below.

Have a sales strategy or helpful hint you'd like to share? Send your "30-second sales seminar" to [email protected], and see your suggestion featured here!

Sponsored Recommendations

Gain expert insight into today’s evaporative emission systems and why OE-matched EVAP components are crucial for performance and compliance. See how Standard® delivers precision...
There is a difference in gas fuel injectors. Learn why Under the Hood’s Russ Evans uses Standard Fuel Injectors on his customer’s vehicles.
Just following a few simple tips can improve your pneumatic tool's performance and provide years of safe, maintenance-free service. Dive in to see what you could apply to your...
Hear what senior autotechs have to say about the AIRCAT Nitrocat 1056-XL compact impact wrench. They’ll provide their reviews on tools they own and have been using every day on...

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!