Sales Tip: Where the big sales happen

April 30, 2025
Sometimes, it can be helpful to take a step back and think about the last time you took a test drive.

Now I understand that in a normal work week, you make sales calls to 200 or so technicians. I know that each call is important, but some are really important. By really important, I mean the presentation of a $12,000-$15,000 tool storage system or a big-time piece of technical equipment. These don’t happen every day, and you really need to be set up for success for these important transactions.

Even though this is a work purchase and not a personal purchase, people normally make big decisions the same way.

Just think of the last time you bought a new personal vehicle. You were initially with the salesperson who reviewed the features and benefits of the vehicle you were interested in. They then got you sitting in the driver’s seat and started using words like “your car,” and "your pride of ownership” so that you started to feel like this was your vehicle.

Next, you went on a test drive to get a feel for your new vehicle. And by now, the salesperson is phrasing things to reduce your “sticker shock.” After the test drive, you probably went to the salesperson’s quiet desk or even a private room without distractions to close the deal.

What I’m getting at here is that the shop floor is absolutely not the setup location to close a big deal. There are too many noises and activity distractions and potentially prying coworkers to butt in during your presentation. Just think of asking a prospect for $12,000 with an air hammer pounding in the next shop bay. Your mobile store, a breakfast location before work, at lunch, or even the prospect's home are all better locations to close a big deal. The shop floor is not.

About the Author

Alan Sipe | President, Toolbox Sales and Consulting

Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.

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