Directly after each sales call do a thorough review of the event. This is especially true for your major, big-dollar sales presentations. Exactly what went well during each customer interaction. Did you open well? Did you capture their interest? How did the presentation or demonstration go? Did you explain how the products benefited them? Did you trial close? Did you ask for the order?
After reviewing what went well and what didn’t go so well decide precisely what you will do differently next time to hopefully produce a better outcome.
Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.