While interacting with his customers, Adams notes he’s “just one of the guys.”
“I don’t look down or talk down to anybody,” he says. “I just go with the flow. I was one of them at one time.”
Though Adams has a background in the industry from working as a technician, he also had a mentor when he was just getting started. Back in 2017, he was looking for a career with a flexible schedule so could better meet his kids’ needs in terms of getting them from place to place. He notes that while he was still “wrenchin’” he became friends with the independent distributor he was buying tools from — Barry Hambrick. From there, Hambrick guided him along and got him into the business.
Unfortunately, not every distributor has worked as a technician in the past or has a mentor to turn to for help, so Adams offers this advice.
“Stay consistent,” he says. “Be transparent. That's a big key to running this business. Stay on top of your route, your people, your tools, your inventory, and so forth.”
