Two of the most important things to work on when selling tools is your attitude and people skills. Try to be friendly, laidback, and personable when interacting with your customers. People are more likely to be engaged when they don't feel pressured.
Photo from Adobe by Worawut
After five years, Bryce Hinton, a Mac Tools distributor, has built reputable relationships with his customers to where he doesn’t even need to step foot into shops anymore. When he pulls up, the technicians come out to him.
Hinton wouldn’t describe himself as being pushy. He’s more of a laid back, likable kind of guy.
Learn how electronic parking brake actuators have replaced manual systems and now play a key role in advanced safety features like automatic emergency braking. This WIYB Training...
Not all fuel injectors are created equal. In this WIYB Training Series, we compare Standard® Fuel Injectors against OE, low-cost imports. See why precision engineering and rigorous...
Carrying active OEM subscriptions for all manufacturers is not possible for many shops. However, access to this software is required for certain modern vehicles and repairs, and...
Enhance your collision repair workflow with Autel’s IA900, a process-driven solution integrating precision alignment, bi-directional diagnostics, and ADAS calibration. Designed...
Voice Your Opinion!
To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!
