Sales Tip: Be dependable

May 20, 2022

If you tell your customers you'll show up at a certain time or can get them a specific tool, follow through.

One technique Go Sell Something author Alan Sipe recommends to beat the competition is to be dependable. Do the best you can to follow your schedule and be there when you’re supposed to be. If you say you’re going to do something, do it. If you promise something and can’t do it advise the customer ASAP.

About the Author

Alan Sipe | President, Toolbox Sales and Consulting

Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.