Sales Tip: To sell like a pro, sound like a pro

Sept. 17, 2020

One phrase to consider dropping from your sales presentations is “I think”.

One phrase to consider dropping from your sales presentations is “I think”. If I’m going to buy something from you, especially something expensive, I don’t what to hear the words “I think.” I want you to know the answer and not think you know. As mobile tool dealers, our customers count on us to provide them with the products they need and the service to go with. They rely on the knowledge we’ve gleaned from visiting other shops and selling those same products along the way.

Small talk is no small matter. You can influence the way clients see you with your word selection and attitude. To sell like a pro, sound like a pro. Your business depends on it.

About the Author

Alan Sipe | President, Toolbox Sales and Consulting

Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.