I saw this post on LinkedIn from Tim Pate, the mobile sales manager at ISN. It is great advice.
“There are five words that a salesperson should always say when ending a conversation with a customer [whether] via text, e-mail, phone, or in person … ‘Thank you for your business.’ It takes less than five seconds to say or type and it goes a long way in building a solid relationship with a customer. Make it a habit and see for yourself.”
Alan W. Sipe has spent the last 42 years in the basic hand tool industry including positions as President of KNIPEX Tools North America, Sr. VP Sales and Marketing at Klein Tools, Manager Special Markets at Stanley Tools and sales management at toolbox manufacturer Waterloo Industries. Currently Sipe is the owner of Toolbox Sales and Consulting specializing in sales strategy, structure, development and training. Sipe can be reached at [email protected] or 847-910-1063. Connect with Sipe on LinkedIn.
