Sales Tip: Ask customers questions using the word "yours"

Now it is time to ask for the order using the word “yours.”

“Since that feature is important to you, we will order it with yours. Is delivery next week okay?” “I can bring yours here next week, is Tuesday okay for you?” “That is a great color choice, I will order yours in red.” 

These are all easy, simple, smooth, and non-threatening ways to ask for an order. 

Another closing approach that works well is the “either, or, and both” close. 

“Do you want the screwdriver set, the nut drivers set, or both?” “Do you want the SAE socket set, the metric set, or both?”