Sales Tip: It helps to have support

Sept. 12, 2018
A reliable warehouse distributor can help stock products and improve your customer service.

Texas-based independent tool dealer Geoff Beveridge makes sure to wear out Medco catalogs and monthly fliers to promote products and help customers make a well-planning purchase.

“It’s a huge resource for me,” he says.  

The Philadelphia-based warehouse distributor operates fully stocked warehouses across the country and continues to grow, representing more than 400 manufacturer lines over 100,000 SKUs.

Not only does the organization help Beveridge stock product, it also compliments his solid customer service.

“The support I get from Medco on warranties has been top notch,” he says. “Anything that’s broken or that I have a problem with, I have an outside salesman named Gary who takes very good care of me. He’s been a huge support. When I need something shipped straight to a customer or a problem taken care of, they take care of me.”

“The promos I have through Medco make [sales] a lot easier for me as well,” he adds.

Sponsored Recommendations

Garage Tip: The Value of System Solutions

Learn why inspecting related parts when repairing your vehicle can save you time and money. Avoid future failures and ensure satisfaction! Click to watch now.

Access the Best Learning Resource for Professional Mechanics

Get hands-on tips, updated repair instructions, mounting videos, failure diagnosis, and best practices for professional mechanics. Click to access essential technical info to ...

From the Basics to Innovations - Transmission Technical Training Videos

Explore Schaeffler's portfolio of transmission technical trainings for the LuK brand. Tailored for all skill levels, our modules cover basics to innovations. Click to learn more...

Clutch Release Problems - Diagnosis & Failure Analysis

Explore common clutch release problems and their causes, from hydraulic issues to mechanical faults. Understand diagnostics and solutions for optimal clutch performance.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!