Sales Tip: Play the scan tool "match game"

Sept. 13, 2017
Sell heavy duty scan tools based on the primary vehicles a shop services.

For more success selling scan tools, match the tool with the vehicles the customer services, says Victor Rivilla, marketing director with CanDo Diagnostics. Different scan tools offer different feature sets and every shop services different vehicles. Here are some typical questions to ask:

  • What is the age range of vehicles in your fleet?
  • Do you work on both light duty vehicles and heavy duty trucks?
  • Do you also work on farm or construction equipment?

Sponsored Recommendations

Learn how electronic parking brake actuators have replaced manual systems and now play a key role in advanced safety features like automatic emergency braking. This WIYB Training...
Not all fuel injectors are created equal. In this WIYB Training Series, we compare Standard® Fuel Injectors against OE, low-cost imports. See why precision engineering and rigorous...
Carrying active OEM subscriptions for all manufacturers is not possible for many shops. However, access to this software is required for certain modern vehicles and repairs, and...
Enhance your collision repair workflow with Autel’s IA900, a process-driven solution integrating precision alignment, bi-directional diagnostics, and ADAS calibration. Designed...

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!