Noah Hammond will always bring flyers into the shop, and he’ll usually tote and promote product.
Regarding his approach to shops, independent distributor Noah Hammond will always bring flyers into the shop, and he’ll usually tote and promote product.
“That’s a huge part of selling, is toting it (into the shop). A lot of distributors, that’s the first thing they drop. But if you carry stuff in, you hardly ever carry it back out.”
While Hammond does believe toting tools into the shop is a big part of his business, he makes sure to be mindful of customers at shops who carry higher balances.
“I’m almost trying to reign them in half the time. Selling is the easy part of this business. People don’t realize – you’re not a tool salesman, you’re a bill collector. You’re a banker. It’s not selling tools; they usually sell themselves.”
Learn how electronic parking brake actuators have replaced manual systems and now play a key role in advanced safety features like automatic emergency braking. This WIYB Training...
Not all fuel injectors are created equal. In this WIYB Training Series, we compare Standard® Fuel Injectors against OE, low-cost imports. See why precision engineering and rigorous...
Carrying active OEM subscriptions for all manufacturers is not possible for many shops. However, access to this software is required for certain modern vehicles and repairs, and...
Enhance your collision repair workflow with Autel’s IA900, a process-driven solution integrating precision alignment, bi-directional diagnostics, and ADAS calibration. Designed...
Voice Your Opinion!
To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!
