2023 Technician Attitude Study
Today’s technicians are most likely to buy parts from auto parts retailers, jobbers and warehouse distributors for most categories, according to the Aftermarket Business World Technician Attitude Study. But OEM dealerships hold a slight advantage, at 63 percent, for OE engine management sensor, vs. 54 percent for auto parts retailers, and 46 percent for warehouse distributors.
Some segments, such as brakes, handily beat dealerships, with auto parts retailers commanding 68 percent and 32 percent of technicians responding they use dealerships for those parts.
Methodology: The Aftermarket Business World 2022 Technician Attitude Study was fielded to readers of sister publication Motor Age via email. Study results are intended to show general industry trends, not statistical certainties.
Click on tech study to see the entire study.