Working parts specialists from a diverse group of industry firms participated in the Automotive Service Excellence (ASE) test writing workshop for the ASE Automobile Parts Specialist (P2) test.
“The goal of the ASE Parts Specialist Certification Program is to improve the quality of service offered by automobile and medium-heavy truck parts specialists through the voluntary testing and certification of parts professionals,” said Tim Zilke, ASE president and CEO. “We want to thank these subject matter experts for volunteering their time and sharing their knowledge to ensure we have a comprehensive and challenging P2 test that will help in the development of effective parts professionals.”
The ASE Parts Specialist series includes three tests with questions about product knowledge, vehicle systems, and communications and
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sales skills. ASE offers separate tests for automobile and medium/heavy truck parts specialists. The questions, written by experts who work in the parts industry every day for a living, are entirely job-related. Each question is first drafted in an ASE “item-writing” workshop where industry experts, including representatives from parts and equipment suppliers, working parts specialists, and industry trainers, meet to share ideas and translate them into test questions.
The Automobile Parts Specialist test (P2) was developed in cooperation with the aftermarket wholesale and retail automobile parts industry to assess the knowledge of the skills necessary to work competently as a parts specialist at a retail or jobber parts store. Automobile parts specialists must possess knowledge about a wide range of vehicle components and systems for all makes and models, as well as possess customer relations, sales, merchandising, vehicle identification, cataloging, and inventory management skills.
About the National Institute for Automotive Service Excellence (ASE)
Established in 1972 as a non-profit organization, the National Institute for Automotive Service Excellence (ASE) is a driving force in the transportation industry. As an independent third party, ASE upholds and promotes high standards of service and repair through the assessment, certification and credentialing of current and future industry professionals, and the prestigious ASE Blue Seal logo identifies professionals who possess the essential knowledge and skills to perform with excellence. Today, there are approximately 250,000 ASE Certified professionals at work in dealerships, independent shops, collision repair shops, auto parts stores, fleets, schools and colleges throughout the country. For more information about ASE, visit www.ase.com.
