The Recommended Training Best Practices 2015 outlines the role of the shop owner/manager in seeking and making available training for all staff. It also describes how shops prefer training delivery, scheduling, content coverage, cost and other suggestions for education and training effectiveness. The best practices were submitted and discussed by CCPN members, then reviewed and approved by the combined forum.
The CCPN committee members are:
- Chuck Hartogh, C & M Auto Service, Glenview, Ill., Chairman
- Dwayne Myers, Dynamic Automotive, Frederick, Md., Vice Chairman
- Brian Bowersock, West Escondido Automotive & Transmission, Escondido, Calif.
- Scott Brown, Cardinal Plaza Shell, Springfield, Va.
- Patrick Cadam, Pat’s Garage, Inc. and Green Gears, Inc., San Francisco, Calif.
- Rudy Epp, Rudy’s Auto Service Ltd., Winnipeg, Canada
- Andy Massoll, Curt’s Service, Oak Park, Mich.
- Brad Pellman, Pellman’s Auto Service, Boulder, Colo.
- Ron Tinner, Sparks Tire & Auto, St. Charles, Mo.
- Rick Urso, Meineke Car Care Center, Oak Lawn, Ill.
- Wes Ward, Wes Ward Auto Repair, St. Johnsbury, Vt.
Click here to access a copy of the best practices. CCPN plans on publishing future best practices related to sales/service and components of quality education and training programs.
About the Auto Care Association
Based in Bethesda, Md., the Auto Care Association has more than 3,000 member companies that represent some 150,000 independent automotive businesses that manufacture, distribute and sell motor vehicle parts, accessories, tools, equipment, materials and supplies, and perform vehicle service and repair. Visit www.autocare.org.
About CCPN
The Car Care Professionals Network (CCPN) is a committee of 11 shop owners/managers who interact with Auto Care Association segments, standing committees, member companies and staff. CCPN’s purpose is to provide the repair shop perspective on issues faced by the industry as well as communicate, advise and make recommendations to help further advance the industry. Committee members are nominated and serve on a rotating basis.
