• 2002 Consumer Attitude Study

    This popular consumer telecom survey reveals why end-users buy what they buy and earmarks what influences their aftermarket purchases.
    Jan. 1, 2020

    This popular consumer telecom survey reveals why end-users buy what they buy and earmarks what influences their aftermarket purchases. Published in June 2002, this in-depth telephone survey of 14 categories can be used as a major indicator to buying patterns. We contacted over 10,000 consumers to complete this study. This year's categories are: Additives, Antifreeze/coolant, Auxiliary lighting, Batteries, Brakes, Car covers, Floor mats, Hood shields, Motor oil, Shocks & struts, Spark plugs, Waxes & polishes, Window film and Wipers.

    The following are downloadable files for the Aftermarket Business Market Research section. You will need Adobe Acrobat Reader to view these files. This program is available as a free download from the Adobe website

    2002 Consumer Attitude Study Introduction
    Additives
    Antifreeze/coolant
    Auxiliary lighting
    Batteries
    Brakes
    Car covers
    Floor mats
    Hood shields
    Motor oil
    Shocks & struts
    Spark plugs
    Waxes & polishes
    Window film
    Wipers
     

    To see results from our 2001 study (published in July 2001) click here

    About the Author

    Aftermarket Business Staff

    Sign up for Vehicle Service Pros eNewsletters

    Voice Your Opinion!

    To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!