Mitchell 1 increases expert-based content in SureTrack feature of ProDemand

Nov. 19, 2015

Over the course of the past year, Mitchell 1 has continued to add expert-based content to its SureTrack diagnostic information resource in ProDemand, which now offers over 24 million articles to assist technicians of all skill levels with their diagnostics.

Motor Age Wire Reports

Over the course of the past year, Mitchell 1 has continued to add expert-based content to its SureTrack^® diagnostic information resource in ProDemand^®, which now offers over 24 million articles to assist technicians of all skill levels with their diagnostics. SureTrack is an easy-to-search system that brings together a unique combination of intelligence and expertise to help automotive repair shops increase accuracy and efficiency from diagnosis to completed repair.

The article categories in SureTrack include:

· Real Fixes: Shortcuts based on actual repairs performed in shops

· Tips: Vehicle-specific diagnostic guidance

· Component tests: Complete with connector views and test connections

· Waveforms: Known good images that help confirm diagnoses

· Questions: Answered by the SureTrack community of experts

“With 400,000 new Real Fixes currently being added to the product each month, Mitchell 1 is excited to help automotive repair shop professionals solve more problems on an ever-expanding range of vehicles,” said Ben Johnson, director of product management for Mitchell 1. “While our customers continue to rely on our complete library of OEM content, they also benefit from the growing database of expert content in SureTrack.”

For ProDemand users, this adds value to their subscription and puts complete OEM and real world repair information right at their fingertips to help their overall efficiency.

As a leading source of information for professional technicians, SureTrack combines diagnostic insights with repair timesavers and detailed parts replacement records, all wrapped in an interactive community of thousands of repair professionals and expert technicians. This information is available in a single location, so technicians no longer have to search multiple databases with multiple logins and subscriptions to find the data they need to complete the repair. SureTrack is integrated with ProDemand, Mitchell 1’s industry-leading OEM repair information software, giving shops an end-to-end solution for diagnosing, estimating and performing the needed repairs that is unmatched in the industry.

For more information about Mitchell 1, visit www.mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at www.mitchellrep.com.

About Mitchell 1

Headquartered in Poway, California, Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for over 95 years. The Mitchell 1 family of products includes a complete line of integrated software solutions to help auto, medium and heavy truck professionals improve productivity and profitability. ProDemand^® optimized with SureTrack^® is the most complete solution for OEM and real-world repair information. Manager™ SE is the industry standard for mechanical estimating and shop management information. The SocialCRM shop marketing service delivers automated marketing and customer outreach tools to help shop owners improve their bottom line profits. For the commercial trucking segment, Mitchell 1 TruckSeries provides information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award. For more information about Mitchell 1 products and services, visit the company’s website at www.mitchell1.com.