“We are pleased to deliver this newly-expanded library of waveforms to help technicians compare the settings and results they have on their scopes and scan tools to known results that they see in ProDemand with SureTrack®,” said Mike Alberry, ProDemand product manager, Mitchell 1. “This not only saves them time, but can help increase diagnostic accuracy on a consistent basis.”
Mitchell 1 offers the industry’s largest collection of waveform and PID graphs to help technicians diagnose codes and symptoms more accurately. The waveforms and PID graphs have been captured on diagnostic scan tools from the actual vehicles and uploaded to ProDemand, many from technicians who have tested the vehicles in their shops and shared their real-world screen captures via the SureTrack community in ProDemand.
ProDemand provides full OEM repair, estimating, maintenance information and real-world industry insights to help technicians work faster and more accurately. Technicians enter a diagnostic trouble code, component or symptom and ProDemand returns information from Mitchell 1’s extensive library of OEM content as well as detailed parts replacement trends, tips and Real Fixes from SureTrack’s expert-based information database. ProDemand is also integrated with Manager™ SE, Mitchell 1’s industry-leading shop management system, further streamlining workflow to increase shop efficiency.
About Mitchell 1
Headquartered in Poway, California, Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for over 95 years. The Mitchell 1 family of products includes a complete line of integrated software solutions to help auto, medium and heavy truck professionals improve productivity and profitability. ProDemand® optimized with SureTrack® is the most complete solution for OEM and real-world repair information. Manager™ SE is the industry standard for mechanical estimating and shop management information. The SocialCRM shop marketing service delivers automated marketing and customer outreach tools to help shop owners improve their bottom line profits. For the commercial trucking segment, Mitchell 1 TruckSeries provides information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award.
