Big-Time Boxes: Dustin Moore, Cornwell

Technician Dustin Moore has been in the automotive industry since 2004, watching and helping his father run his business, Moore Miles Automotive, out of Olive Branch, Mississippi. 

In 2019, after witnessing the stress and toll the shop was beginning to have on his dad, Moore took over. He could see the untapped potential of the business, and with his automotive experience and managerial background, he was well-positioned to take the reins. 

“I bought the business from my father in 2019, right before COVID,” Moore says. “Seeing the place where it was, I was like, ‘This shop can do more than just simply service the customer.’ We are constantly evolving and adapting. I absolutely love what I do.” 

A diagnostic approach

One major way Moore has been able to tap into the potential he saw in his father’s repair shop has been by building out his toolbox setup. When you look at Moore’s setup as a whole — with all the different carts, boxes, and cabinets included — it’s hard to ignore the sheer size of it. Wrapped in all matching neon green, it looms over the shop, ready to keep service moving efficiently.

While Moore’s main box, the Cornwell Iron Giant, is certainly powerful on its own, it’s all the different elements that come together in his diagnostic setup that really take the cake. Three brands make up the diagnostic workstation — Snap-on, Cornwell, and Matco — and each plays an important role in the shop’s day-to-day operations. 

Snap-on

Two Snap-on carts make up one small part of Moore’s diagnostic station. The Snap-on Work Cart features a slide-out stainless-steel top, making it a convenient mobile workstation.  

The Snap-on Intelligent Diagnostic center is used for scan ins and outs, data logging with processed data, data handling, and any bidirectional controls, specialized tests, memory resets, or component relearns that are needed after a repair. It houses most of the non-OE scanning hardware that Moore uses to complete jobs.

Matco

Next is the Matco Rat Fink Toolbox, which features charging drawers that hold both Snap-on and Milwaukee tools. Its six main drawers offer additional storage space if Moore needs it. 

“It nicely frees up space in my big box for larger items that need to be stored inside of charging drawers,” Moore says. “Plus, it’s quick to pull that drawer out and grab what you need for a job when they are all lined out.” 

Cornwell

Moore’s Cornwell USA Elite houses all the testing leads he uses for his oscilloscopes in order to analyze raw inputs. Just as the innovations and practices of this industry evolve, so too does Moore’s diagnostic setup.  

Currently, Moore is working on a new configuration for the USA Elite to better suit his mobility needs. 

Peace of mind

Having a setup intended specifically for running diagnostics can be incredibly beneficial in any shop. Not only does it offer space to safely store scan tools, probing tools, and more, it keeps the repair process fluid and allows Moore to log the data for the cars that enter his shop.

With six employees and an apprentice all working under his roof, it’s more important than ever to keep a good record of things.

“You can give the customer the exact assurance that this is going to fix their issue,” Moore explains. 

It’s that peace of mind that really makes all the difference.