Much like any other tool, technicians are going to weigh their options depending on price, quality, and user-friendliness when making a new purchase. In the case of specialty tools, Cornwell mobile tool dealer, Dylan Finck recommends looking at it as more of a tradeoff between price and time saved.
“Technicians usually won’t spend $1,000 to save five minutes of work, but they would spend $1,000 to save them hours of work,” Finck says.
If Finck finds a customer debating between two tools, he’ll push for the tool with better quality and user-friendliness. Since they may only use the tool once a week, or once a month, he wants to make sure it’s going to work and do its job well.
