eBay announced Tuesday the launch of free returns for qualifying vehicle parts and accessories purchases, allowing buyers to return items for any reason at no cost. According to a press release on PR Newswire, the new program covers eBay's marketplace of more than 700 million parts and accessories.
The free returns initiative aims to reduce uncertainty for buyers purchasing auto parts and components through its marketplace by eliminating return shipping costs. Under the program, most parts and accessories can be returned within 30 days post-delivery.
"Buying a vehicle part online can feel like guesswork, but free returns let buyers purchase a part and easily send it back if it's not right," said Neil Sethi, director of U.S. Commercial Operations, Parts & Accessories at eBay. "We're removing extra costs and uncertainty, so shoppers can tackle their vehicle projects with assurance, every time."
The program builds on eBay's existing Guaranteed Fit protection, which covers buyers against fitment issues. The free returns offering expands buyer protection across a broader range of parts and accessories categories.
The initiative targets both occasional DIY mechanics and seasoned professionals seeking confidence when purchasing automotive components online.
