Podcast: Beyond Parts: ZF's New Approach to Research, Innovation, and Bringing Products to Market

Anuj Gupta, business line digital North America at ZF Aftermarket, shares ZF's approach to innovation—grounded in customer research, diverse perspectives, and the philosophy that innovation isn't optional in today's fast-moving industry.
Jan. 8, 2026

What drives innovation in the automotive aftermarket? For Anuj Gupta, business line digital North America at ZF Aftermarket, it starts with curiosity and a willingness to spend time in the field discovering real problems.

In this episode, Anuj Gupta, business line digital North America at ZF Aftermarket, shares ZF's approach to innovation—grounded in customer research, diverse perspectives, and the philosophy that innovation isn't optional in today's fast-moving industry.

Gupta explains why companies need people with different backgrounds bringing fresh perspectives to the table, the role curiosity plays in solving compelling problems, and how ZF is expanding beyond parts to become a full-ecosystem partner for shops.

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About the Author

Chris Jones

Editorial Director

Chris Jones is group editorial director for the Vehicle Service & Repair Group at EndeavorB2B.

A multiple-award-winning editor and journalist, and a certified project manager, he provides editorial leadership for the auto care industry's most trusted automotive repair publications—Ratchet+Wrench, Modern Tire Dealer, National Oil & Lube News, FenderBender, ABRN, Professional Distributor, PTEN, Motor Age, and Aftermarket Business World.

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