Mack Trucks and Volvo Trucks have renewed their respective contracts with Decisiv, a provider of a web-based real time communications portal that connects customers, dealers, service providers and Mack and Volvo personnel.
Decisiv is the provider of ASIST for Mack and Volvo, and the company's partnership with the two OEMs spans more than a decade.
One of the ways we maximize vehicle uptime is by providing fleet customers with real-time actionable information in order to make the best possible repair decisions,” said Conal Deedy, director of connected vehicle services for Volvo Trucks. “The ASIST tool seamlessly integrates with our Remote Diagnostics telematics platform to quickly and effectively communicate information to our customers and dealers concerning monitored service events.”
Said David Pardue, Mack vice president of connected vehicle & uptime services, “ASIST allows us to provide valuable information to decision makers in real time, helping to expedite repairs and maximize uptime.”
