NOTE: Due to concerns around the COVID-19 outbreak, this event will be rescheduled for sometime in fall 2020. You can find more details here.
Mitchell 1/ShopKey will hold this year’s first Shop Management Workshop April 30 through May 2 at the Rosen Center Hotel in Orlando, Florida. The training is designed for auto shop management software users who want to learn more advanced capabilities, shortcuts, and new features to run their businesses more efficiently. The sessions will detail strategies that attendees can use to compete successfully against dealerships, maximize their maintenance and repair opportunities, and enhance their relationships with customers.
These user-group sessions are designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods, and shortcuts. This two-day session will guide users through all levels of functionality in the Mitchell 1 Manager SE system. Instructors will explore program setup values, inventory, reporting, best practices, and advanced transactions, as well as integration with aftermarket cataloging. Attendees will also learn about the new Mitchell 1 SocialCRM customer retention and new customer acquisition service during a relaxed evening reception.
At the end of each workshop, the AMI Course Completion form will be distributed and those attendees who wish to pursue AMI credits can fill it out. Students completing this course will be rewarded 30 credits toward the Accredited Automotive Manager (AAM) designation.
Workshop sessions run from 8 AM to 5 PM Friday, May 1 and Saturday, May 2.
The workshop will be led by Dan Johnson, product manager for Mitchell 1’s management software solutions, and Tim McDonnell, senior product marketing manager. Mitchell 1 support personnel will also be on hand.
