For the second straight year, Mike’s Auto Body has been awarded the Farmers Insurance℠ Regional Multiple Shop Organization (MSO) Group of the Year award for their work in 2014. The award, which recognizes the auto body company for its consistent delivery of outstanding customer service, short cycle times, overall performance, commitment to innovation, and staff professionalism, was presented at Mike’s Auto Body’s Corporate Headquarters in Concord, California on June 15, 2015.
“Winning this award is the culmination of our entire team’s effort,” said Dane Dearlove, marketing and sales manager for Mike’s Auto Body. “It is our team’s belief that we have a true interest with the insurers we work with. We do everything we can to ensure that all customers have the same ‘beyond expectations’ experience at any one of our 13 stores. We truly believe in being one team with one mission and this starts with the Rose family that owns the company. This type of commitment runs through our entire organization.”
“Farmers Insurance is pleased to present Mike’s Auto Body the 2014 Regional MSO Group of the Year award,” said Jim Stokes, MSO claims supervisor for Farmers Insurance. “This award demonstrates that Mike’s Auto Body continues to provide exemplary customer service and timely quality vehicle repairs to customers.”
Since the first shop opened 1972, Mike Rose and family have built Mike’s Auto Body into a 13-shop organization, with two locations in Concord and Walnut Creek, and one in Lafayette, Pittsburg, Antioch, Brentwood, Richmond, Fairfield, Napa, San Ramon and Fremont.
About Farmers Insurance
Farmers Insurance Group of Companies is a leading U.S. insurer group of automobiles, homes and small businesses and also provides a wide range of other insurance and financial services products. Farmers Insurance is proud to serve more than 10 million households with over 19 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and approximately 22,000 employees. Farmers Insurance Exchange, the largest of the three primary insurance entities that make up the Farmers Insurance Group of Companies®, is ranked No. 264 on the 2015 Fortune 500 list of largest companies.
For more information about Farmers, visit its Web site at www.farmers.com or at www.Facebook.com/FarmersInsurance.
