VeriFacts Automotive reports that Fix Auto Northshore (Kenmore, Washington) has earned the VeriFacts Automotive Verified Quality (VQ) Medallion classification, the highest level of VeriFacts VQ program certification attainable by a collision repair center. The achievement is indicative of the facility’s commitment to continuous improvement and consistent quality repairs on behalf of the customer.
A body shop is designated VQ Medallion after an ongoing evaluation of standard operating procedures. The process incorporates qualified and unannounced third-party identification and inspection. Only after a facility earns passing scores for three consecutive months in five graded elements—Equipment, Repair Planning, Materials, Training, and Quality Control—does it earn VQ Medallion status.
Jeff Schoonover, owner-operator of Fix Auto Northshore, values the certification because it serves as reassurance to consumers looking for trustworthy repairers. “This verification communicates that we’ve kept pace with the demands of a rapidly changing industry,” Schoonover said. “That our entire team stepped up to the challenge to become VQ Medallion speaks volumes about our commitment to continuous improvement and consistent quality repairs on behalf of the customer.”
“Playing a small role in sharpening Fix Auto’s focus on excellence and witnessing their attainment of it has been a special experience for me,” stated VeriFacts Automotive’s COO, Mark Olson. “Congratulations to the Fix Auto Northshore team for joining a select, prestigious group of collision repair professionals of singular achievement.”
“Consistently performing above industry standards is the best market differentiator, which is why our members chose to participate in a franchise-wide verification program that attests to their standing among the best-of-the-best,” added Fix Auto President and COO, Paul Gange. “Our congratulations go out to the entire team at Fix Auto Northshore in acknowledgement of their remarkable achievements.”
About VeriFacts Automotive: VeriFacts Automotive was originally founded by Farzam Afshar and Mark Olson in 2002 to address the implementation of technical information within the collision repair industry. Committed to ensuring that collision repairers have the correct information and skills necessary to repair today's diverse and complex vehicles, VeriFacts is recognized as one of the industry's only on-site, hands-on coaching and quality assessment solutions available to collision repair and claims professionals. VeriFacts' repair methodologies, technical competency and professional integrity position it to provide a wide array of valuable services to the collision repair, insurance and manufacturing communities. For more information on VeriFacts Automotive, go to www.verifactsauto.com.
About Fix Auto: Based in San Diego, California, Fix Auto USA provides a platform which enables owner-operated collision repair facilities to achieve success. Fix Auto members benefit from a trusted brand, multi-level insurance representation, leading edge technology, centrally managed claims processes and pooled purchasing power, all combined to ensure consistent performance and greater profitability. For more information about Fix Auto, go to www.fixautousa.com.
