The Refinish Distributor Alliance (RDA), a national group of refinish distributors with 185 locations dedicated to providing quality products and services to their auto body shop customers, has added the eMarketPlace web, social and mobile sales, marketing and customer service platform to its Impact Elite auto body shop benefit program.
According to eMarketing Sherpas and the RDA, the selection of the e-MarketPlace platform will help RDA members help their auto body shop customers capture, service and retain more customers, revenue and profit through the use of the latest Internet, social media and mobile based sales, marketing and customer service tools, technologies and techniques.
"We are excited to be part of the RDA Impact Elite Member program, and congratulate RDA for having the vision to offer a next-generation sales, marketing and customer service platform to their auto body shop customers," says Frank Terlep, CEO and Lead Sherpa of Summit eMarketing Sherpas. "This decision shows RDA understands that in today's market, their auto body shop members need to utilize the latest sales, marketing and customer service tools and technologies to succeed."
RDA's Melissa Jolls agrees. "Before adding the eMarketPlace platform to our Impact Elite Program, we talked to several shops using it and they all had great things to say," she adds. "Based on their feedback and the idea it will help our members and their shop customers, we felt it was great fit."
