Case Study: Silverado’s antitheft light on, does not crank, no PCM communication

Oct. 27, 2022
This vehicle was towed in as a no-crank, no-start condition.

Vehicle: 2004 Chevy Silverado 1500, 4WD, V6-4.3L, VIN X, Automatic Transmission/Transaxle

Mileage: 192,664

Problem: This vehicle was towed in as a no-crank, no-start condition.

Case Details: The battery and starter were tested and checked out good. The technician attempted to retrieve codes, but the powertrain control module (PCM) would not communicate with the shop’s scan tool.

An ALLDATA Tech-Assist consultant recommended verifying the condition of all 12V power connections, grounds and network communication lines to the PCM. Using a wiring diagram from ALLDATA Repair, the technician inspected all connections and found that ground, G103 was loose.

Confirmed Repair: The tech cleaned the contact surfaces and then tightened the ground connection. After the repairs, normal communication, cranking, and starting resumed. Fixed!

Reprinted with permission from ALLDATA.

Sponsored Recommendations

Access Carside OEM Repair Data with MOTOR TruSpeed

Now available on all Autel MaxiSYS Ultra Series tools, MOTOR TruSpeed Repair delivers expanded OEM service and repair data within days of being published by

ADAS Case Study: From 10 Calibrations a Month to Over 10 A Day

Originally published by Vehicle Service Pros, March 26, 2024

Ask The Expert: The Basics & Benefits of Bringing ADAS Calibrations In-house

Originally published by Vehicle Service Pros, March 26, 2024

Simplifying the ADAS Opportunity

Originally published by Body Shop Business, February 12, 2024

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!