Allstate Peterbilt of Fargo was named the 2011 North American Parts and Service Dealer of the Year at the annual Parts and Service Meeting held recently in Anaheim, CA. The award is presented in recognition of outstanding parts and service support.
"Allstate Peterbilt of Fargo scored near or at the top of every standards of excellence category. Their parts counter staff are exceptional and resourceful, and their service department and body shop are always full, as they're recognized as the best shops in the area," said Darrin Siver, PACCAR vice president and PACCAR Parts general manager.
Peterbilt also named its Platinum Oval and Best in Class Parts and Service Award winners to recognize dealer excellence and outstanding achievements in customer support, parts and service operations, facilities and financial performance.
"These dealerships consistently deliver excellent parts and service support to our customers, and they continually exceed their goals by performing at the highest levels," said Bill Kozek, PACCAR vice president and Peterbilt Motors Company general manager.
The Platinum Oval Award winners were The Peterbilt Store – North Georgia, Peterbilt of Sioux City, Stahl Peterbilt – Grande Prairie, Peterbilt Manitoba – Winnipeg, Rush Peterbilt Truck Center – Tyler and Peterbilt Pacific – Kamloops.
The Best in Class Award winners were Stahl Peterbilt – Edmonton, Rush Peterbilt Truck Center – Houston, JX Peterbilt – Bloomington, Peterbilt of Council Bluffs and Hunter Peterbilt – Smithfield.
Peterbilt dealers were recognized for excellence in the support and sales of the TRP brand of all-makes parts for trucks, trailers and buses. Camions Excellence Peterbilt was named the 2011 TRP All-Makes Dealer of the Year for North America.
"Camions Excellence Peterbilt is focused on all-makes, and every person in the dealership realizes the potential of the all-makes market," Siver said.
The TRP Trailer Dealer of the Year was Rush Peterbilt Truck Center – Denver, and the TRP Bus Dealer of the Year was Mid-America Peterbilt in O'Fallon, Mo.
This year, three new awards recognized dealers for their creativity and innovation in marketing, effective use of the TruckCare CONNECT system and engine parts and service excellence. The Parts and Service Marketing Dealer of the Year was Peterbilt Ontario Truck Centres, the CONNECT Dealer of the Year was Allstate Peterbilt of Winona and the Engine Parts and Service Dealer of the Year was The Peterbilt Store – Knoxville.
"These dealers provide the finest service and best parts availability in the industry. We are proud to reward their accomplishments," Siver said.
PACCAR Parts operates a network of parts distribution centers that offers aftersales support to Kenworth, Peterbilt and DAF dealerships around the world. Our goal is to assure timely delivery of the...