Meineke Car Care Centers, part of the Driven Brands family of automotive companies recently awarded Dave Repass, owner of the Meineke Center in Lewes, Delaware with the Franchisee of the Year award.
Focused on building personal, lasting friendships with customers, the Lewes Meineke center has been known to provide exceptional customer service and owns one of the highest customer retention rates in the country. In just their second year in operation, the center also has managed to break their own sales record.
Repass, who takes a hands-on role in his business, works closely with his team of employees to create a family who are close, upbeat and customer service oriented. Regarding the Franchisee of the Year Award, Repass said, “Truly, all the credit goes out to our community. The community has embraced us in so many ways and given us a chance to develop relationships with them.”
Their level of involvement in the community also defines their success. Recently, the Lewes Meineke team provided 102 free oil changes to veterans and more than 200 chicken dinners to active and non-active to service members for Veteran’s Day. Moreover, the center also offers sponsorships to local Cape Henlopen teams and volunteers in several community beach clean up projects.
To see the Delaware store, visit www.meineke.com/store/lewes-1954.
Subscribe to Motor Age and receive articles like this every month…absolutely free. Click here