Business & Finance

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Motor Age Training

Shop Talk: Preparing for BEV and Hybrid Vehicle Service

March 27, 2023
In this video, Scott Brown, technical editor for PTEN, walks through some of the key considerations in working on BEVs.
Photo 229139334 © Viacheslav Iacobchuk |
Major paint companies can typically help an MSO identify where waste may be occurring for various paint and material products.

Recovering the cost of paint and material increases

July 4, 2022
As the industry reacts to cost increases as never before, it's important to maximize your paint and material margins.
Photo 104920287 © Nd3000 |
Working with dealers typically means building great relationships with their service advisors.
Business & Finance

Doubling down on dealers

June 6, 2022
These are five tips your body shop needs to help you build your dealer relationships.
Photo 151009045 © Alphaspirit |
Dreamstime M 151009045
Business & Finance

DRP-dependent vs. OEM-focused

May 2, 2022
It takes strategic planning to determine which DRP to move away from and which OEM certification to pursue
Courtesy of Abra
Instituting a mentoring/apprenticeship program allows you to regularly build your own labor force with the training you want.
Human Resources

Paving the collision repair career path

March 29, 2022
Five key points you’ll need to consider when forging your mentoring program
Photo 170403665 © Gargantiopa |
Dreamstime M 170403665
Collision Repair

Your homework assignment: 5 areas to focus on in 2022

March 1, 2022
Sales per RO, sources of work, severity breakdown, touch time, and paint hours per RO will show you where to focus improvement efforts and how to bring sustainability to your ...
Photo 112964592 © ​Mooshny |
Dreamstime M 112964592
Collision Repair

The trials of the collision industry

Jan. 25, 2022
Make changes to your business that remove frustration will allow you to create sustainability and feel more successful
Photo 157271518 © Monkey Business Images |
Collision Shop
Collision Repair

The link between WIP and cycle time

Jan. 1, 2022
Too many vehicles onsite might be cutting into your metrics and profitability
New Year
Business & Finance

3 keys to preparing your business for the new year

Nov. 17, 2021
2021 is coming to an end and while you may be getting ready for the holiday season, you should also be reviewing your business to prepare for the new year.
Paint Spray
Paint & Refinish

Controlling your paint costs

Nov. 1, 2021
Keep your focus on clears and toners in the mixing room
CARSTAR Metcalf in Stilwell, Kansas
Collision Repair

Use the pandemic to gain a new perspective

Oct. 29, 2021
Put steps in place to prepare your business for the unexpected.
Team Meeting
Business & Finance

Optimizing your labor

Oct. 28, 2021
Make your shop more profitable and better able to recruit and retain employees for positions ranging from skilled trades to management roles