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Can you sell it?

How do you convince a customer you should complete the repair?

Blog • April 5th, 2012
Giving Your Customer What He Wants

Ask questions to inform, steer and advise your customer.

Article • December 9th, 2011
Working in the Magic Kingdom

Mac distributor Mike O'Neill enjoys his Disney World route.

Article • December 7th, 2011
The sound of silence

Try to avoid temptations to answer objections that were never voiced.

Article • November 16th, 2011
Stay stocked up

September 14, 2011: MDN Weekly Sales Tip

Article • September 13th, 2011
What do you talk about with customers?

September 7, 2011: MDN Weekly Sales Tip

Article • September 7th, 2011
Just Getting Started

A tough economy challenges a new distributor

Article • September 12th, 2011
Looking Through the Glass

Sitting at a traffic light waiting for green, a small pickup truck makes...

Article • September 12th, 2011
Ask And Ye Shall Close The Sale: Part II

Q - I’ve heard you say that to really succeed as a dealer, I need to be...

Article • September 12th, 2011
In Focus: K&E Tools TurboPact Air Ratchets

K&E Tools offers the TurboPact 3/8"-drive (No. KE-1150) and 1/4"-drive (No...

Article • July 25th, 2011
In Focus: King Tony America M7 1/2" Air Impact Wrench

King Tony America introduces the Mighty-Seven (M7) 1/2” Drive Air...

Article • July 25th, 2011
Making his own luck

Even in post-recession Las Vegas, selling tools is not a gamble for...

Article • June 29th, 2011
The shopkeeper versus the salesman: Part I

How to deal with the never-ending battle between shopkeeper and salesman to...

Article • June 21st, 2011
In Focus: DeWALT 7"/9" Variable Speed Polishers

DeWALT announces the launch of its two new 7”/9” Variable Speed...

Article • May 23rd, 2011
In Focus: OTC Tire Pressure Reset Tool with EZ-Sensor Programming

The OTC, an SPX brand, Tire Pressure Reset (TPR) Tool with EZ-Sensor...

Article • May 23rd, 2011

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