Mitchell 1 announced its ProDemand repair, diagnostic and maintenance information program has been optimized specifically for tablet devices to give users greater ability to access repair information right at the vehicle, where it is most needed.
Compatible with both Android and Apple tablet devices, ProDemand Mobile supports portrait and landscape views and has been adjusted for the limited screen space that is available on a tablet device with a seven-inch or larger screen.
“ProDemand Mobile gives technicians another way to improve efficiency in the busy shop environment. It’s easier and faster for technicians to take a tablet under the hood with them instead of printouts from a PC,” said Mike Alberry, product manager for Mitchell 1. “ProDemand Mobile is just one of the latest enhancements that Mitchell 1 has designed to optimize their experience. Using a tablet instead of a printout of a repair procedure allows technicians to bring ProDemand right to the vehicle.”
“Mobile optimization is a growing trend in the automotive aftermarket. Tablet devices have high value to an auto repair shop because they are relatively inexpensive compared to a PC or laptop, are more mobile and have a longer battery life,” said Ben Johnson, director of product management for Mitchell 1. “Being mobile also allows technicians to save time by eliminating the need to walk back and forth from a PC to view or print the data they need. Technicians are embracing this technology to experience service information in a whole new way as they encounter more complex vehicles in their service bays.”
According to the company, ProDemand optimized with SureTrack helps technicians complete their repair jobs faster and with more confidence. The exclusive 1Search technology in ProDemand incorporates a search field for entering diagnostic trouble codes, components or symptoms, which then returns information from Mitchell 1’s vast library of OEM content as well as detailed parts replacement records, tips and Real Fixes from SureTrack’s expert-based information database. The information is organized into the familiar tabs in the ProDemand dashboard, enabling the user to find the most relevant information to solve their specific repair problem accurately and efficiently. ProDemand is integrated with Manager SE, Mitchell 1’s industry-leading shop management system, further streamlining workflow to increase shop efficiency.
