iATN launches new search engine

Sept. 22, 2014
Millions of discussions now easier for members to find on forum site

The new search platform for the International Automotive Technicians Network (iATN) makes it easy for premium members to quickly find real-world knowledge from service industry professionals exchanged on iATN since 1995.

Thousands of members from all over the world exchange knowledge and help each other with automotive service issues 24 hours a day on iATN’s TechHelp and Forums. The Knowledge Base houses this real-world information in its TechHelp, Forum Archives and Waveform Library for members to access and use in their day-to-day business.

The key features of the new search engine are:

• Search Related Vehicles. The system automatically groups all vehicles equipped with the same engine platform, eliminating the need to define a specific model year range. If the user is performing research on systems that are not limited to a specific engine, they can quickly include all vehicles equipped with any of the available engines, or even expand their search to other related vehicles, all with a single click. 

• Smart Vehicle Builder. Not only will the search box accept a VIN for quick decoding, but the user can define a vehicle using natural language. Rather than selecting from a series of drop-down selections to build a vehicle, a user can simply type the vehicle just like they talk about it in the repair bay, for example, "07 F250" will immediately produce a list of 2007 Ford F-250 models to choose from.

• Related DTCs. When initiating a search, the user will begin to see a dynamic list of related items along the left pane, including a DTC list where the top ten related DTCs appear. If a DTC is included in a search, the list automatically updates to show the number of records that have that DTC along with other DTCs reported.

• Supercharged Search® technology is provided courtesy of iATN’s sister company, Identifix, and enables the search engine to adapt to misspellings and find documents based on auto terminology similar to the words typed by the user. For example, "misfire" will also match "misfires," "miss," "missing," "misses," "skipping," and similar terms.

“Being able to quickly define a vehicle is a major time-saver. With a few keystrokes, a vehicle can be quickly defined, then, one can simply type in a DTC, symptom, component, signal, etc. or select from any of the dynamically displayed attributes in the left pane. Since this search interface spans across all of iATN simultaneously, it increases the chances that you’ll find something relevant to your interest,” said iATN President, Scott Brown.

To try the search engine today, visit: http://search.iatn.net/. To learn more about the many features in the new search engine, visit: http://search.iatn.net/about. To watch a short video that highlights many of the search engine’s new features, visit: http://iatn.me/7Mr.

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