Ryder System, Inc.

Ryder Canada launches new On-Demand maintenance and repair solution

Ryder System, a leader in commercial transportation and supply chain management solutions, has launched its new Ryder On-Demand maintenance solution in Canada.

The flexible solution provides private fleet owners and for-hire carriers with pay-as-you-go preventive maintenance and repair, with access to Ryder Canada’s nationwide network of 40 service locations and more than 400 trained technicians, when and where they need it.

A small monthly fee opens up Ryder Canada’s expert vehicle maintenance network to any private fleet owner, who can then choose and pay for services as needed.

“New complex engine technologies and tightening emissions and safety regulations make it more challenging than ever to maintain a large fleet of vehicles,” said Ryder Canada vice president and general manager, fleet management solutions, Jerry Brown. “Many fleet owners no longer have the capital or resources to hire and train qualified technicians and invest in maintenance infrastructure.

“With Ryder On-Demand, fleet owners get consistent, professional service from a company with more than 80 years of experience in heavy, medium and light truck maintenance. Ryder On-Demand customers can access our maintenance network as needed, while benefiting from predetermined labor rates and part pricing on each service visit.

“This improves the predictability of their maintenance costs, which is an incredible value for large fleets.”

Customer vehicles are maintained by Ryder Canada’s OEM-trained, certified technicians who know how to service and repair all major engine makes and drivelines, including today’s advanced technology, Brown said. Technicians are cross-trained in multiple disciplines, including the latest electronics, components, and warranty work.

State-of-the-art maintenance facilities feature leading-edge diagnostics technologies and computer-assisted scheduling based on vehicle types and driving habits.

In addition to maintenance and repair, customers have access to 24/7 roadside assistance, extended repair hours and available replacement vehicles.

The benefit of working with one national provider also means fewer vendors to manage, less paperwork and the assurance that customers’ fleets are covered wherever they go, he noted.

For more information on Ryder On-Demand in Canada, visit www.ryder.com/on-demand-canada.