Eaton responds to customer input with enhancements to aftermarket transmission program

Power management company Eaton has made several enhancements to its lineup of Flex Reman transmissions to better equip truck dealers and truck OEMs (original equipment manufacturers) to meet the aftermarket needs of their customers.


Power management company Eaton has made several enhancements to its lineup of Flex Reman transmissions to better equip truck dealers and truck OEMs (original equipment manufacturers) to meet the aftermarket needs of their customers. 

Among the improvements to the Flex product line is changing the part numbers to a model based part number.  This change eliminates the need to cross reference part numbers with model numbers making it easier to find the correct part number.  In addition, a new pricing structure has been introduced for Flex products with logistic center, direct ship and truck-down orders all priced the same.  Availability and delivery changes have been made as well.  All Flex units now are eligible to ship the same day or next day for truck down situations and increased inventories of Flex units have been added to Eaton’s 14 logistic centers resulting in shorter lead times. 

Also, Eaton has changed the model line-up of transmissions available in the Flex Reman line-up.  These changes increased the Flex transmission coverage from 75 to 82 percent of market demand and now covers 50 standard reman items.

“Eaton recently surveyed multiple dealers and OEMs to ask them what we can do to make it easier to do business with us in the aftermarket,” said Jeremy Novak, marketing manager, remanufacturing for Eaton. “These changes reflect that input, and we look forward to assisting our customers with increasing their sales and profitability when working with Eaton.” 

Because Eaton Flex Reman transmissions cover a wide range of torques and are shipped with no clutch housings, truck dealers are able to lower their parts inventories and still increase the availability of multiple remanufactured transmission models. In addition to dealers, fleets also benefit from the Flex line with enhanced access to the many models of Eaton remanufactured transmissions.

Flex  transmissions are now available on the most popular of Eaton’s transmissions including the FR 10-speed and RTLO 13- and 18-speed models. All are made with 100 percent genuine Eaton components and carry a two-year/unlimited miles base warranty. Extended protection plans are also available.
All Eaton products are backed by the Roadranger network, which includes more than 200 drivetrain professionals throughout North America.

For more information visit www.eaton.com/roadranger, where the latest product information is available, as well as service, parts and training assistance, 24 hours a day. Experts are available in the Roadranger Call Center by dialing 1-800-826-HELP (4357) in the U.S. and Canada. In Mexico, dial 01-800-826-4357

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