Mitchell 1 has added a new product training section to its Mitchell 1 website, www.mitchell1.com. The Get2Know Training Center is a centralized portal that provides access to support and training resources to help service professionals master Mitchell 1 solutions, including ProDemand, Manager SE and the line of products covering Class 4-8 trucks.
"Whether it’s looking for an answer to a specific question or for tips and tricks to use Mitchell 1 products more efficiently, the new Get2Know Training Center provides a wide variety of support and training materials designed to help technicians quickly find and access the information they need," said Nick DiVerde, senior marketing director, Mitchell 1.
The Get2Know Training Center contains a wealth of information for technicians, service advisors and shop managers to get answers to their questions as well as to help them become proficient quickly as they master the many features of the Mitchell 1 software. For example, the site features a calendar of events for users who are interested in attending live training sessions for the ProDemand, SureTrack and truck products. These online sessions cover all product features and include real-world example lookups, followed by questions and answers.
In addition to live training, the Get2Know Training Center also provides a library of training videos for ProDemand covering topics such as vehicle selection, maintenance, codes, components, service manual, SureTrack, estimate guide and quotes. The video training available for Manager SE includes convenient learning modules that are available 24 hours a day, seven days a week. These high quality, easy-to-follow modules are divided into convenient 30-minute sections and can be completed for product certification.