"Joe" may be an ordinary guy, but not at this year's Automotive Aftermarket Products Expo (AAPEX) where he'll be delivering exceptional customer service to attendees, either in the new full-service stations or on the show floor. AAPEX is set for Tuesday, Nov. 5 through Thursday, Nov. 7, at the Sands Expo Center, Las Vegas, Nev.
Joe and the full-service stations reflect AAPEX's commitment to ensure attendees get the information they need in a format that best suits them. Some attendees prefer one-on-one assistance, which Joe and the full-serve stations will provide, while others enjoy the self-serve stations. The stations allow attendees to do a multitude of things, including searching for exhibitors and products, and printing the results.
To further assist attendees with questions, AAPEX is adding attendants to the show floor who will be dressed in automotive technician shirts with the words "Ask Joe" on the back. The shirts, sponsored by Red Kap, Booth 656, pay homage to the thousands of technicians who repair consumers' vehicles everyday and are the go-to-person for information.
AAPEX also has created two new pocket guides for attendees who prefer printed literature. One is a road map for them to navigate the million square foot Sands Expo Center, including restaurants and other food options available within the Sands and Venetian/Palazzo resort. The other printed piece is a complete schedule of the seminars offered with topic descriptions and speaker information.