Kenworth Truck Company has named its 2013 Kenworth Service Council, which is comprised of leading Kenworth service managers in the United States and Canada. The council's mission is to help promote service and product improvements to further enhance Kenworth's World's Best quality.
Members of the 2013 Kenworth Service Council are: Chairman – Michael Donnelly, MHC Kenworth, Little Rock, Ark.; Wayne Beal, Kenworth Sales, Spokane, Wash.; Chad Little, GreatWest Kenworth, Clairmont, Alb.; Tim Crist, Kenworth Northeast Group, Buffalo, N.Y.; Grant Easton, Kenworth Truck Centres, Concord, Ont.; Kyle Platt, Fort Wayne Truck Center, Fort Wayne, Ind.; Richard Williamson, Truckworx Kenworth, Birmingham, Ala.; Mike Yow, Kenworth of South Texas, San Antonio, Texas; and Kenworth Dealer Council representative Vince Tarola, Kenworth Truck Centres, Concord, Ont.
Kenworth's constant commitment for superior dealer service is demonstrated by Kenworth receiving the "Highest in Customer Satisfaction with Heavy Duty Truck Dealer Service, Two Years in a Row", according to the J.D. Power and Associates 2011-2012 Heavy Duty Truck Customer Satisfaction Studies(SM).