Meritor introduced a comprehensive aftermarket drivetrain program, called Drivetrain Direct, designed to meet the parts needs of component rebuilders across the U.S. and Canada.
The program, and necessary support processes, will be available mid-February and provide customers with a host of resources, including drivetrain component experts through the Customer Care Center and all-makes drive axle and transmission component catalogs.
"Our in-depth knowledge of the marketplace – from new parts, to all-makes, to reman components and respective distribution channels – empowers our company to expand its support and service to key rebuilders who insist and demand parts and assistance now, not tomorrow," said Brad Begley, senior manager, Drivetrain, Meritor Aftermarket.
"Only from our business's depth, breadth and experience are we able to step up and 'go the extra mile' for the sake of the North American rebuilder customers. To deliver rebuilt components to the rebuilders' end-user customers, they demand superior quality, durability and dependability with complete online support, warranty support and order-tracking. A truck operator waiting on a key drivetrain components replacement simply cannot wait one more hour for parts to be shipped to the rebuilder – it's a 'today' business where every minute counts."
The program – which encompasses clutches, drivelines, starters, alternators, transmissions (manual and automatic) and drive axles – supplies all parts brands, components, and new or remanufactured units. Those brands-and-families include, but are not exclusive to Meritor, Euclid, Mascot, and the newest additions to the new product series: Meritor AllFit and Meritor Green.
With its North American headquarters inFlorence,Ky., and distribution centers in Brampton, Ontario; Monterrey, Mexico; and four additional global centers, the company offers enviable parts reach and speedy support.