Harris Trucking Company and R&M Transportation improve safety

Compliance and customer service with Qualcomm's mobile computing platform


SAN DIEGO — October 8, 2012 — Qualcomm Incorporated announced that its Qualcomm Enterprise Services (QES) division have deployed Qualcomm's Mobile Computing Platform 50 (MCP50) with Harris Trucking Company and R&M Transportation. The MCP50 delivers industry-leading applications at a cost-effective price point, which has allowed Harris Trucking and R&M Transportation to further improve fleet management, safety and compliance, while increasing driver productivity and customer service which ultimately reduces operational costs.

Based in Madison Heights, VA, Harris Trucking Co. specializes in hauling goods for Fortune 500 companies. As one of the leading family-owned trucking companies on the East Coast, Harris Trucking operates 150 tractors and 450 trailers. A longtime user of Qualcomm mobile fleet management technology, Harris recently replaced its legacy OmniTRACS in-cab systems with the MCP50 to take advantage of a more robust suite of applications to help manage compliance with changing regulations, mitigate rising costs and address other challenges.

"Since using an EOBR solution to manage log compliance will be mandatory in the near future, Qualcomm's MCP50 helps us gain a competitive edge and take a more proactive approach to fleet management with access to advanced mobile applications in an intuitive, easy-to-use system," said Jed Duggan, vice president and general manager of Harris Trucking Company. "Our drivers took to the MCP50 like fish to water, providing real-time visibility into critical, accurately recorded information to help us address any areas of concerns or violations immediately."

Based in Omaha, NE, R&M Transportation, a division of Roadrunner Transportation Systems, hauls refrigerated freight—particularly meat products—from the Midwest to the West Coast, and needed a comprehensive mobile fleet management solution that could help improve driver safety, productivity and satisfaction, while ensuring customers had instant access to freight tracking information. Comprised of 175 vehicles with an average haul length of 550 miles per day, or 2,800 miles per week, R&M Transportation was drawn to MCP50's compact design and reasonable cost.

"Most of our larger customers want up-to-the-hour information on a load, so they can rest assured that their loads are delivered on time," said Michelle Leist, director of safety at R&M Transportation. "Qualcomm's MCP50 brings us peace of mind with real-time monitoring, which can help improve customers' satisfaction. We're able to simultaneously increase driver safety and productivity, reducing out-of-route miles by four percent and road citations by 100 percent, while increasing fuel efficiency by more than 10 percent. We also significantly improved our CSA score and reduced time spent at roadside inspections by over two hours per driver per month."

Both Harris Trucking and R&M Transportation adopted numerous applications on the MCP50, including CoPilot Truck In-Cab Navigation optimized by Qualcomm, Critical Event Reporting, Performance Monitoring, Qualcomm Hours of Service (QHOS) and Vehicle Inspection Report. With QHOS, the fleet can record driving time to the minute, helping reduce hours of service violations and log errors, while increasing driver productivity and satisfaction. The fleets further decreased their out-of-route miles with ALK Technologies' CoPilot Truck In-Cab Navigation application and Performance Monitoring helped to reduce fuel and maintenance costs.

This content continues onto the next page...

We Recommend