As part of its web video series, the non-profit Car Care Council will be releasing four new segments of its award-winning consumer video, "Auto Service and Repair: What to Expect," to the council's YouTube channel, Facebook page and Twitter feed every two weeks at 9:30 a.m. EST, starting Tuesday, Sept 25. The videos will be promoted on the social media channels with the hashtag #CarCareClips.
"The goal of the Car Care Clips is give consumers a behind-the-scenes look at the repair shop experience to help calm the anxiety that many consumers feel when taking their vehicles to an auto repair shop so they don't postpone necessary maintenance and repairs," said Rich White, executive director, Car Care Council. "The four new episodes lay out the realistic expectations of working with a repair shop as well as highlight the actual repair process."
Sept. 25 – Why Pay for Diagnostics?
Oct. 9 – Buying the Right Part
Oct. 23 – Preventive Maintenance is Key
Nov. 6 – Before You Leave the Shop Checklist
Industry members can download all eight video episodes via the Car Care Council website at www.carcare.org/industry-participants/car-care-clips/.
The full "Auto Service and Repair: What to Expect" video provides a wealth of information and straight talk on such topics as finding the right auto repair facility, what to expect at the shop and what questions to ask. The video also covers the real truth about consumer rights and the manufacturer's warranty, and is posted on www.carcare.org.